Our friends at Anglo American are very successfully implementing their brand of the Business Process Framework. Anglo’s Operating Model is proving extremely effective in reducing costs, reducing variation, and ultimately reducing the bottom line. Great little video that outlines their approach. Watch the video here!

One of the biggest opportunities and greatest risks to implementing improvements into the business are people. Have you considered how to effectively engage your people so that; – There is an accountability for the success of the improvement plan at all levels of the organization. – The improvement process is not viewed as an order,[…]