Process Improvement with a Global Reputation for Success

Our Success

What initiatives are going to make a difference for your bottom line? The Business Process Framework is a logical approach to this problem. By identifying misleading improvement initiatives, you can then focus on the efficient use of resources and the overall performance of your processes.
Turning an Operation around

Sishen Iron Ore Mine, South Africa

They said it couldn’t be done

Gold Operation in South Africa

Improve performance without Capital

Mogalakwena Platinum, South Africa

First stable, then capable

Gold Operation, South Africa

How to Improve a Process

"much improvement can be made without changing the process, only optimizing the way we operate it through better: planning, resourcing, and how we execute the work."

Mark Cutifani Interview

"it could fit to a mine, it could fit to a concentrator, a refinery, a smelter. We even applied it to our legal processes. " ~ Mark Cutifani, Chief Executive of Anglo American

BPF Team News

Everything that's fit to print


Gareth Barnes
Gareth Barnes
Operational Planning
Gareth has been successfully implementing the BPF since 2013
David B. Brown
David B. Brown
Technical, Systems & Work Management
David has been successfully implementing the Business Process Framework since 2006.
Chris Burton
Chris Burton
Work Management & Service Strategy
Chris has been successfully implementing BPF since 1994 and would not have been as successful without the support and love of his life Alanna
Mick McAlear
Mick McAlear
Author – Business Process Framework
Since 1985, Mick has shaped the way in which businesses operate through the constant application and improvement of his tried and tested Business Process Framework.
Louise McConnell
Louise McConnell
Operational Planning & Work Management & Analyze and Improve
Louise has been implementing the BPF since 2006, and assisted Mr. McAlear with the detailed documentation of the original framework.
Ian Rooney
Ian Rooney
Analyze & Improve
Ian has been successfully implementing the BPF since 2008, and if you can guess which instrument he plays, he’ll pay you a dollar.
Peter Woolley
Peter Woolley
Financial & Work Management
Peter has been successfully implementing the Business Process Framework since 1990.

Let's talk process

We'd love to hear your challenges and work together to make them success stories